Web based software with messaging and more

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 Version 4.4
WWO4.zip
(1.4 MB)

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 Requirements

3MB of disk space
100MB of memory
Windows/Linux
P4 200MHz
Standard browser

Web Work Order

is a web-based application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Staff can check on-line to see what work has been assigned and they can update information about work orders and the stages of completion. Staff or clients can use the web to submit orders, check information on the work, such as, the expected due date/time, whether the job is complete, and other data.

Version 4 adds a calendar page to display a monthly view of the jobs based on the desired start date. One click on a calendar item brings up the full details of the work. Users can be grouped by company. A new option allows you to restrict users to only interact with their own company information. In addition, reports can be filtered by a date range.

You can tailor the way users interaction with the program by assigning a suitable account type to each user. This allows you to control the fields and pages they can see or update. This role-based user interface exposes everything needed and eliminates inappropriate choices. The program comes with five standard types (Client, Restricted Client, Staff, Restricted Staff, Manager) that can be modified to meet your needs. You can add new types or remove existing ones.

Seven reports can be displayed anytime:
  1. Work Orders by Priority
  2. Requester's Work Orders by Status
  3. Staff Workload and Work Status
  4. Work Orders by Completion Date
  5. Completed Work Orders
  6. Overdue Work Orders
  7. My Work Orders
The quick and efficient search feature allows you to easily find, filter and sort work orders. For example, to display work orders that are past their due date for completion, pick "late" in the Due date list and click on the Go button. You can select the field to be searched from one of: Work Order Number, Summary description, Detailed description, Client name or Staff name. The options for matching criteria are: starting with, containing, ending with, exactly matching or not containing.

Web Work Order can be restricted for use on your internal network or it can used over the web. As a web browser-based application, it requires only a single installation on your server and only one application to maintain. Most likely your customers are already using the web to do on-line banking and other activities. They will enjoy the immediate response of Web Work Order rather than waiting in a phone queue.
As a web application, users can read, search, write, and update work orders from any location via the internet, or via your intranet. The top menu puts all functions one click away. You can work from any platform supporting a web browser, including UNIX machines, PCs and Macs. Web Work Order provides online 24/7 self-service web interface with global access.

Try the free download trial Windows version of Web Work Order. It is completely self-contained with a built-in web server and database engine. The trial version runs on Windows Vista, 7, 2K, XP and 2003. The Windows version combines the popular Apache web server, the PHP engine and Web Work Order in a compact package. Web Work Order will also run on most web servers that support PHP 5.

To learn more, click on a link of interest. View Sample Screens, On-Line Administrator's Guide Manual or User Manual. Check out the new look and improved search of the newest release On-Line Demonstration. WWO is easily configured to meet your needs. Try our demonstration to handle school repair requests.

Download Web Work Order and try it without cost or obligation. The download file (WWO4.ZIP) contains a setup program (WWOsetup.exe) to install the program. You can select an option to have Web Work Order start up each time Windows starts. Web Work Order includes an embedded web server that uses the standard web port to communicate with any web browser.
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  • Improves customer service.
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